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TongrenGirl
stgore
I saw the same thing when I went to purchase a sponsorship. It's the colourlovers.com PayPal account that's been closed, not ours. I hope they get it fixed soon!
TongrenGirl
stgore wrote:
MuseOfMusic
I sent a note in, in regards to getting the sponsorship and renewing it. I planned on renewing it yesterday, but with the paypal issue going on, I figured I would give it a couple more days. It's up tomorrow though, and I really don't want to go back to having stupid ads on my page. lol.... I'm sure he'll read my message and let us know. I asked if there was another alternative way of paying. Maybe through another account or something. We'll see.
MuseOfMusic
P.S. I HATE those flipping ads! :)
Fugitive colour
Much thanks Lucy ❤❤❤❤❤
MuseOfMusic
Fugitive colour
MuseOfMusic wrote:
Liebling
Trixxie
I can help you with that! Here are the steps to take:
1. Go to your ACCOUNT
2. Click on the SPONSOR tab
3. At the bottom there is a choice called "EXTEND SPONSORSHIP"
4. Click on EXTEND SPONSORSHIP and everything will be back!!
Don't worry that it will say you have to pay. It won't because it has the amount in your account. You'll see that little heart return to the top left corner!
Trixxie
Liebling wrote:
MuseOfMusic
Lol, see... Great minds really do think alike. I wrote Liebling last night, and mentioned writing to Chris. ;-)
dss358
Trixxie
1. Go to your ACCOUNT
2. Click on the SPONSOR tab
3. At the bottom there is a choice called "EXTEND SPONSORSHIP"
4. Click on EXTEND SPONSORSHIP and everything will be back!!
dss358
Thanks for the suggestion. My problem is, there is no "Extend Sponsorship" button on my Sponsor tab. The only options are Gift and Upgrade Account.
This happened to me last year, but at least I got a fairly timely response from CL that they were behind in processing payments, and eventually it got fixed.
Trixxie
So sorry to hear - that's a real bummer. I hope that it gets resolved for you soon!
dss358
o2bqueen
This has been so frustrating for so long. It feels weird to be an old-timer who can't get her red heart back.
dss358
I wonder if they are just way behind in processing renewals? o2bqueen, I hope your account gets fixed soon!
kalindy