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Problem With Renewing Sponsorship

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kalindy wrote:
I renewed my sponsorship on June 8th and got confirmation of my payment. My sponsorship anniversary date is June 23, and that's the date my status went back to non-sponsored. I reported it to CL, no response at all. A few days later, reported it to Creative Market (where the payment actually went), and at least I got an auto-response right away, although nothing since. I'm really annoyed that I can't have my profile page display the way I want it to.
Send a love note to Pureform. He will be able to help you, and "should" get back to you, in a timely fashion. I went through this, too, in October. Best of luck!
I have a similar problem. thank you for the suggestion kalindy!
MuseOfMusic wrote:
kalindy wrote:
I renewed my sponsorship on June 8th and got confirmation of my payment. My sponsorship anniversary date is June 23, and that's the date my status went back to non-sponsored. I reported it to CL, no response at all. A few days later, reported it to Creative Market (where the payment actually went), and at least I got an auto-response right away, although nothing since. I'm really annoyed that I can't have my profile page display the way I want it to.
Send a love note to Pureform. He will be able to help you, and "should" get back to you, in a timely fashion. I went through this, too, in October. Best of luck!
MuseOfMusic wrote:
kalindy wrote:
I renewed my sponsorship on June 8th and got confirmation of my payment. My sponsorship anniversary date is June 23, and that's the date my status went back to non-sponsored. I reported it to CL, no response at all. A few days later, reported it to Creative Market (where the payment actually went), and at least I got an auto-response right away, although nothing since. I'm really annoyed that I can't have my profile page display the way I want it to.
Send a love note to Pureform. He will be able to help you, and "should" get back to you, in a timely fashion. I went through this, too, in October. Best of luck!

Thank you, MuseofMusic, I will try that.
k : )
elibby wrote:
I have a similar problem. thank you for the suggestion kalindy!
MuseOfMusic wrote:
kalindy wrote:
I renewed my sponsorship on June 8th and got confirmation of my payment. My sponsorship anniversary date is June 23, and that's the date my status went back to non-sponsored. I reported it to CL, no response at all. A few days later, reported it to Creative Market (where the payment actually went), and at least I got an auto-response right away, although nothing since. I'm really annoyed that I can't have my profile page display the way I want it to.
Send a love note to Pureform. He will be able to help you, and "should" get back to you, in a timely fashion. I went through this, too, in October. Best of luck!

Hi, elibby,
The suggestion is actually from MuseOf Music. I hope we both try it and have success!
k : )
No problem, Ladies. Good Luck.
MuseOfMusic wrote:
No problem, Ladies. Good Luck.

I'm extremely happy to report that I did write to Pureform, and my sponsorship status has been fixed!!
: )
kalindy wrote:
MuseOfMusic wrote:
No problem, Ladies. Good Luck.

I'm extremely happy to report that I did write to Pureform, and my sponsorship status has been fixed!!
: )
I'm so glad! Chris usually gets back to us, quicker than other admins on here. :)
Thanks for the suggestion. Jesse. I'm having the same problem with renewing sponsorship, and I've also stopped receiving any notifications in-site or by email without having changed anything. :-/
Architela wrote:
Thanks for the suggestion. Jesse. I'm having the same problem with renewing sponsorship, and I've also stopped receiving any notifications in-site or by email without having changed anything. :-/
You're welcome, Nancy. I tell everyone to contact Chris. He's the man to go to. Unfortunately though, some still decide to complain about it, here. lol.... I hope you get things straightened out.
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Recent Discussion Comments

waleedmazhar2
waleedmazhar2
Hi Guys,

Sorry for the problem you are facing. Could you let me know URL you are using for API. Also please share with me API key in lovenote. Please don't share your API key here.

I have also refresh all keys. Should be working now.

Thanks for your kind cooperation.
palalula
Piahr
Piahr
Piahr

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