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tiles getting cut

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hanabi

os: win 7
browser: chrome

tiles get cut and or some parts of the design disappear. didn't use to happen.

see the thread below w examples posted in another forum
http://www.colourlovers.com/forums/1,3,4364/Problem_with_uploading_pattern_templates_from_S2

JanJacobs360

Our problems with Seamless Studio need to be addressed! The pattern templates that we have created (some that have taken hours to make) are not uploading to this site correctly, and look cut up and distorted. My 15 day trial period expired a few days ago, and I'm not going to spend money on a program that has these flaws. I'm really disappointed in the program and the lack of technical help, and the lack of response. I want so much to do more with the program, to use my creativity, but I cannot with the way the program is.
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Whenever you think someone could not stoop any lower...

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