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Forums»Site Info»Bugs»Seamless Studio (paid version went back to trail upon update)

Seamless Studio (paid version went back to trail upon update)

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Showing 1 - 17 of 17 Comments

she HEARTS him

Hi- I purchased Seamless Studio and have been using it without a problem, however I updated as prompted (Adobe Air) and now Seamless Studio is telling me that I have a Trial Version and to enter my license key. I don't remember what I did with that information- what do I need to do to get this corrected?

she HEARTS him

Can anyone from admin or support help with this issue, please?

she HEARTS him

Starting to feel like this issue doesn't matter since you all already have my money. I would really appreciate a response. I figured Admin or Support checked this Discussion Board since it's labeled BUGS.

Penina

Hi she HEARTS,
I was just poking around the threads, and noticed yours. I had the same thing happen. I didn't make the connection with my AIR update, but that was probably it. Just re-enter your license key and everything goes back to normal. It definitely wigged me out for a sec, there.

- P

dhzuehlke

Same thing happened to me tonight all. I re-entered the license key as mentioned above by Penina, but for some darn reason, when I attempt to upload a pattern to colourlovers, it instead forwards me to a dead page. I really wish it worked. Really Really Really and it seems like there's just no one to ask. Probably just some little bug that could be easily fixed if I only knew what's going on..

Penina

Hm… let's try Twitter…
Team

sprouticus

Thanks for the ping! Our support team is on the case.

Penina wrote:
Hm… let's try Twitter…

Penina

Ah! It worked!
Thanks, sprouticus.

And btw, THIS is GORGEOUS:
Total_Recall

Tiandu

Any update on this, cause it just happened to me tonight! *rawr* =(

Edit: Ok, I am able to upload patterns after digging out my license key, so I guess it's ok? I think you oughta put up some kinda sticky notice though.

she HEARTS him

I can't find my license key... :( I've been searching through my files but can't seem to find it anywhere- wish I had written it down on an actual sheet of paper now. Anyone in Admin have suggestions for me on how I can find out what my license key is?

she HEARTS him

GAH! I'm SO excited- thank god I found an email where they had sent the license key to me when I bought way back when. I can't even begin to say how HAPPY I am that I found it- I've been stressing. :)

Penina

ALWAYS save license keys! :-)

she HEARTS him

I usually do, but couldn't figure out what I had done with it. :/

Peaches6

I've been having similar issues with SS. I've purchased it twice, have 3 keys, and have called twice. My keys will open SS, but will NOT activate the program. I can't click on anything. It won't even close the program in the correct way. Like was said above, I guess no one cares about our programs working correctly since
they, admin has our money.

ZUBEAJAY

i too have emailed administration repeatedly about this issue. with absolutely no response ! i cant afford to keep buying SS, im poor, disabled, living on social security. i really miss this creative outlet; i used it a lot and theres a big hole in my life,now. my last email almost begged them to please let me know something. do memberships expire after a year ?? i couldnt find any indication of that in the description.
Team

COLOURlover

Hi. We had a known bug reported to us about the air update that cause some trouble for us. We've been trying to resolve the issue with everybody. Please drop us a line at http://www.colourlovers.com/contact and we WILL get back to you asap.

ereseigh

Seamless for Windows with Internet Explorer FIXED for me!!!

I had been having problems with Seamless Studios - crashing and then not activating after a re-installation. I use Windows 7 and Internet Explorer for my browser. I just downloaded the new IE 9 and saw it included a fix for VSS applications. I crossed my fingers, and was able to install Seamless, make a template, upload it and didn't have any problems! YAY!! Here's the link for the update I used:
http://windows.microsoft.com/en-US/internet-explorer/download-ie
-Emily
ereseigh
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