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Forums»Site Info»Bugs»"Error generating file" when creating a template

"Error generating file" when creating a template

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Showing 1 - 6 of 6 Comments

amyanneerickson

Hi! I am very frustrated because I have tried over ten times and wasted several hours trying to create templates with some of my saved shapes. Everything looks perfect when I go to save the template but then I get the "error generating file" message under the box in which I have created the template. The template that is then available for me to save on the next screen is a mess with most of my shapes missing or in some incorrect location. It seems pointless to try and make templates or shapes if they rarely work. I am using Seamless Lite in Internet Explorer 8. My internet connection (AT+T) frequently goes down to about 2-3 Mbps. Please help :)

amyanneerickson

Hi again - I also am using Windows XP. Thanks!

amyanneerickson

Hi again - Another hr wasted. My internet speed is going to basically zero. This time when I clicked to create the template after everything was perfect, it created a template with nothing for me to save. The template never came up.

amyanneerickson

I noticed that when I go into Seamless Lite to create, it seems like it drops the speed down.

twister

What I've been doing lately to deal with this glitch is to create a new file every time I save, by using "save as", instead of simply "save" and changing the name slightly. See if this works for you.

amyanneerickson

twister wrote:
What I've been doing lately to deal with this glitch is to create a new file every time I save, by using "save as", instead of simply "save" and changing the name slightly. See if this works for you.


Hi Twister! Thanks for the reply. I downloaded SS and saw that you can save and save as. That option was not available in SL. However, when I tried to upload to CL it told me that I had not used all the colors (which I had). SS also seemed to have some problems when I copied and moved grouped shapes.
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