Join in the Colorful Conversations

Looking for answers to your color questions, have some advice to give... or simply want to get to know your fellow COLOURlovers? You're in the right place.

Forums»Site Info»Bugs»Error message when importing a photo into Palettes

Error message when importing a photo into Palettes

Create New Topic
Showing 1 - 7 of 7 Comments
Hi,
I'm trying to import a photo into palettes using a link to a photo I have on Pinterest. I've not had problems with this in the past. Below is the message I've been getting:
We're sorry but there was an error. Please contact us with the following message enclosed:

Not a valid Image.


My computer's OS is Vista and I am currently using Firefox 12.0.

Thanks in advance for your help.
Chris (calnj)
Team
Can you let me know what the URL is you're trying to import?
Team
So, for my photos, is it better to pull from Flickr than Pinterest? Will I always have this problem with Pinterest? I didn't used to...
Team
You can pull from pinterest, you just need to import using the actual URL of the image and not the link to the page. ie the link needs to end in .jpg
OK... I got it. The fog clears.
Thanks for all your help.
You must be logged in to post a comment.

Recent Discussion Comments

Latest Articles

//View More ›

Latest Colors

//View More ›

Latest Palettes

//View More ›

Latest Patterns

//View More ›