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Error message when importing a photo into Palettes

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calnj

Hi,
I'm trying to import a photo into palettes using a link to a photo I have on Pinterest. I've not had problems with this in the past. Below is the message I've been getting:
We're sorry but there was an error. Please contact us with the following message enclosed:

Not a valid Image.


My computer's OS is Vista and I am currently using Firefox 12.0.

Thanks in advance for your help.
Chris (calnj)
Team

COLOURlover

Can you let me know what the URL is you're trying to import?

calnj

COLOURlover wrote:
Can you let me know what the URL is you're trying to import?


This is one link that was a photo I found on another site:
http://media-cache4.pinterest.com/upload/143200463121963913_VnUhItu6_b.jpg

This link is a photo of mine that I uploaded:
http://pinterest.com/pin/143200463121804687/

I don't know if that makes a difference or not, but they are the two that I tried.

Thanks for your help.
Team

COLOURlover

The first image is too small I think.

And the second link would need to be to the actual photo in order to work:
http://media-cache7.pinterest.com/upload/143200463121804687_u5RjoTqV.jpg

calnj

So, for my photos, is it better to pull from Flickr than Pinterest? Will I always have this problem with Pinterest? I didn't used to...
Team

COLOURlover

You can pull from pinterest, you just need to import using the actual URL of the image and not the link to the page. ie the link needs to end in .jpg

calnj

OK... I got it. The fog clears.
Thanks for all your help.
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